Contact

How to reach us, in writing.

A written message is the most reliable way to reach us. Every enquiry is read by a member of our team — there is no phone queue or automated reply.

§ ISend a message

How can we help?

If your message concerns a live booking, please include the order number in the subject line — it lets us look up your itinerary before replying, rather than first asking you to repeat your details.

Name
Email
Subject
Topic
Message

We aim to reply on the next business day. Booking-related messages are prioritised.

§ IIWhere to find us

Our offices.

Postal correspondence and in-person meetings can be addressed to any of our three registered offices.

Headquarters
Hong Kong SAR
HK
Room A, 7/F, 721 Star House
3 Salisbury Road, Tsim Sha Tsui
Hong Kong
EU & UK
United Kingdom
UK
Unit A, 82 James Carter Road
Mildenhall, IP28 7DE
United Kingdom
Technology centre
Changsha, CN
CN
Room 1305, Yuanzhe Building
135 Baisha Road, Tianxin District
Changsha, China